Last modified: May 29, 2026.
Glossary
- Company: LocaBriques, SIRET 912 066 891 00017, registered with the RCS of Créteil under number 912 066 891.
- Site: Website accessible at the URL https://locabriques.fr
- Service: Feature offered by the Company
- Visitor: Any person, natural or legal, under private or public law, connecting to and browsing the Site
- User: Any adult natural person holding an account on the Site
- Product: Physical item offered for rental on the Site, in particular toys from the LEGO® brand or light kits from the LightMyBricks brand
- Owner: User who offers to rent products they own to other users
- Shop: Area of the Site managed by an Owner where they can list the Products they own
- Order: Process through which an Owner and a Customer agree on the terms of a rental and carry it out.
- Customer or Renter: User who initiates an order
1. Scope of Application
These General Terms and Conditions of Rental are intended to govern the contractual relationship between a Renter and an Owner in the context of a rental transaction carried out via the LocaBriques.fr Site. Any Order accepted by a Renter and an Owner implies acceptance of these terms by both parties. They supplement and clarify the rental agreement that will be concluded between the two parties.
These conditions, specific to rental transactions, supplement the General Terms and Conditions of Use currently in force. These are freely accessible at the following URL: https://locabriques.fr//conditions-generales-utilisation.
When registering an Order, a mandatory checkbox will constitute acceptance of these General Terms and Conditions of Rental.
The rental services offered by the Company are accessible only to Users. As specified in chapter 3 of the Terms of Use, they are therefore reserved for:
- adult natural persons, OR persons authorised to do so by their legal representatives
- OR legal entities if the registration process is carried out by an authorised natural person
- AND possessing full legal capacity to contract, offer and benefit from the Services provided by the Company.
For any Order registered and accepted by both parties, particular conditions will be established in the form of a rental agreement to adapt these terms to the specific Order (defining in particular the identity of the Owner and the Renter, the list of rented Products, and the duration of the rental).
2. Items Available for Rental via the Site
The Services of the LocaBriques Company are primarily aimed at the rental of products marketed by the LEGO® brand (educational toys and construction toys). Toys are rented without assembly instructions, which are available in PDF format on the Internet (and referenced as far as possible on the Site pages). Toys are not sent in their original box.
The Company also offers for rental "light kits" enabling customisation of LEGO® brand products. These kits are marketed by the company LightMyBricks (https://lightmybricks.com), which has expressly authorised the Company to rent its products. Consequently, Owners registered on the Site are not authorised to offer this type of Product.
The Company also allows owners to offer for rental other products from the world of bricks other than sets marketed by the LEGO® brand. These include in particular:
- Bulk brick lots, provided they are LEGO® brand bricks;
- Brick construction toys marketed by alternative brands to the LEGO® brand, provided the brand is explicitly stated in the description;
- Custom builds, provided the owner is the original creator.
The rental of counterfeit products, or products containing counterfeit pieces, is strictly prohibited. Such an act may result in the immediate and permanent deletion of the Shop and the Owner's account, without any compensation.
LEGO® is a trademark of the LEGO Group which does not sponsor, authorise or endorse this site.
3. Rental Duration
The Site offers rentals ranging in duration from one week to six months. The rental duration is proposed by the Renter and validated by the Owner.
The rental period begins upon receipt of the Products by the Renter, and ends when they are dropped off at a Relay Point (see sub-chapter 6.1.10 below).
4. Cost and Payment
4.1 Amounts Applicable to a Rental
4.1.1 Rental Prices
The rental price (cost of renting a Product for a period of one month) applicable to a rental is that proposed by the shop and displayed on the Site at the time of registering the Order. If it were to be modified between registration and payment, the Customer would be informed before payment.
The rental price of Products is set by Owners, who may freely modify them at any time. It takes into account in particular the cost of making the product available to the Renter for the duration of the rental, as well as costs related to cleaning, packaging, and checking the integrity of the Products upon return.
For official LEGO® sets, the service proposes a default rental price set at 17.5% of its retail price (15% if its retail price exceeds 500€). If the Product is no longer marketed, the default rental price proposed is equivalent to 17.5% of its average second-hand selling price on the platform https://bricklink.com (15% if its average selling price exceeds 500€).
The default rental price is provided for indicative purposes only. The Company does not guarantee the accuracy of the reference prices used in its calculation, in particular prices sourced from third-party platforms such as BrickLink. It is the Owner's responsibility to verify and adjust the proposed rental price before listing any Product.
Prices displayed on the Site are in euros, inclusive of all taxes, and exclusive of shipping costs.
4.1.2 Amount Charged to the Renter
The rental duration chosen at the time of registering the Order, multiplied by the sum of the rental prices of each Product, defines the "initial amount" of the transaction.
To this amount may be added the cost of additional options, if these are on the one hand authorised by the Shop, and on the other hand chosen by the Customer. The cost of options is detailed in sub-chapter 13.2 of the General Terms and Conditions of Use.
This amount (total amount increased by the cost of options) may be reduced for the customer through the use of discount coupons, the issuance, configuration and distribution of which are the responsibility of the Shops. They allow a reduction to be applied to the Order amount (in euros or as a percentage of the order amount).
Finally, to this last amount (total amount increased by the cost of options and reduced by any coupon) are added the outward shipping costs, corresponding to the sending of the Products to the Renter. The detail of the shipping cost calculation is specified in chapter 13.3 of the General Terms and Conditions of Use. If the Owner accepts hand-delivery, and the Renter has chosen this option, the shipping costs associated with the Order are then zero.
The amount obtained is then the amount charged to the Customer. It is displayed before registering an Order in the associated cart, and is not modified until payment. The breakdown of the amount is recalled in the rental agreement signed between the Customer and the Owner.
In summary:
- Without discount coupon: Amount charged = ((sum of rental prices of each product) x rental duration) + cost of options + cost of outward shipping
- With discount coupon in euros: Amount charged = ((sum of rental prices of each product) x rental duration) + cost of options - discount in euros + cost of outward shipping
- With percentage discount coupon: Amount charged = (((sum of rental prices of each product) x rental duration) + cost of options) * (1 - discount percentage) + cost of outward shipping
In the case of a rental extension, the Renter and the Owner agree on the additional amount to be paid. This amount, to which is added a management fee of 2% + €0.25, must be paid by the Renter in the form of a payment on the Site.
4.1.3 Commission Charged
In its role as intermediary between Users, the Company earns its revenue by charging a commission on each transaction carried out between a Customer and an Owner.
The commission is set at €2 + 15% of the amount of the Products and options included in the Order. The calculation of the commission amount is carried out after application of any discounts and before application of return shipping costs. A minimum commission of 3€ is applied to cover the fixed processing costs of an order.
The commission is not displayed to the Customer, but the calculation formula is public. It is however visible to an Owner on the order tracking page.
4.1.4 Amount Received by the Shop
For a given transaction, the Shop receives an amount corresponding to the sum paid by the Customer from which the charged commission is deducted, as well as the outward and return shipping costs (except in the case of a hand-delivery order), and where applicable the insurance amount in case of loss. The Shop therefore pays the return shipping costs, necessary for sending the Products back to the Owner. The detail of the shipping cost calculation is specified in chapter 13.3 of the General Terms and Conditions of Use.
4.2 Cost of Options
4.2.1 Bulk Return
This option allows a Customer to return the Products at the end of the rental period without performing the complete disassembly and colour-sorting initially provided for in these General Terms and Conditions of Rental.
This option is charged at 1% of the total number of pieces making up the order (i.e. the sum of the number of pieces of each Product), in euros.
Note: Only official LEGO® sets are covered by this option.
4.2.2 Hand Delivery
This option allows the Owner and the Renter to arrange the delivery and collection of the rented Products themselves. In this case, no shipping costs apply to the Order.
4.3 Shipping Costs
Shipments of Products are carried out by the carrier chosen by the Owner for the order. The applicable shipping costs are calculated on the basis of the tariff grid of the chosen carrier, according to the weight of the Order (calculated as the sum of the weight of each Product).
The weight of each product is declared when registering a new Product model and may be modified over time. The weights of official LEGO® sets are retrieved from the Brickset database or from the BrickLink website. The weights of LightMyBricks products are defined by the Company through manual weighing. The weights of other products are defined by their Owner.
For an Order, the Renter pays the outward shipping costs and the Owner pays the return shipping costs. For a transaction between two countries, the outward and return costs may differ.
If the 'Hand Delivery' option is used for an order, no shipping costs apply.
4.4 Carrier Insurance Cost
The Owner may choose to take out carrier insurance, which offers a fixed compensation in the event of loss of the parcel by the carrier.
The choice of formula is made at the time of validating an order, and we will apply this formula to both shipments.
The insurance price is based on the tariff grid of the chosen carrier. For shipments via MondialRelay, these rates are published at the URL https://www.mondialrelay.fr/envoi-de-colis/assurer-mon-colis/.
4.5 Payment Terms
The Renter makes payment by bank card, directly on the Site, using an interface provided by the company Stripe, which implements the security measures imposed by financial transaction security standards. The Site does not at any time have access to the User's banking data. The Site does not offer to save the payment information of Users, who will have to provide it for each new transaction.
The price amount is held in an online account belonging to the Company for a period of 15 days corresponding to the Customer's withdrawal period, or 3 days after the customer has received the Products and verified that they are in conformity with those specified by the rental agreement. When these two conditions are met, the Company deducts the commission amount and transfers the remaining amount to the Shop's account. The Owner accepts in advance that the release of the transaction price and its payment may be delayed, for reasons including banking constraints or the unavailability of the Company's manager.
The Site offers a gift card system that can be used to offer all or part of a rental to a third party. These cards are purchased on the Site, under the terms specified above. When used, if they do not cover the full cost of the Order, the remaining balance is paid by bank card, under the terms specified above.
4.6 Invoicing
A payment receipt detailing the various amounts applied and information concerning payments will be sent electronically after payment by the company Stripe to the Renter. If the latter wishes to obtain an invoice from the Company, they must make an explicit request in advance of their order, in order to ensure that the document issued will meet their accounting requirements.
The Renter agrees to receive invoices electronically.5. Security Deposit
For each Order, a security deposit is required from the Customer. The management of this deposit is carried out by the company Swikly, which will be responsible for recovering all or part of it at the request of the Company in the event of loss of pieces, damage, delay or theft. By entering into a rental through the Company, the Renter and the Owner agree to have read and to accept the general terms and conditions of the company Swikly. In particular, they acknowledge that the Company cannot be held responsible in the event of non-recovery of a deposit, and cannot be required to reimburse the Owner.
The deposit amount is set by the Owners. The Service proposes a default deposit equivalent to the retail price of the Products in the Order. For Products that are no longer sold by their brand, the Service proposes a default deposit based on the average second-hand purchase price of the Product on the Bricklink platform.
The default deposit amount is provided for indicative purposes only. The Company does not guarantee the accuracy of the reference prices used in its calculation, in particular prices sourced from third-party platforms such as BrickLink. It is the Owner's responsibility to verify and adjust the deposit amount before listing any Product.
The purpose of this deposit is to limit the consequences for the Owner of theft or loss of their Products by the Renter. The Owner is responsible for adjusting it in line with market price changes. To help them, they are automatically notified of a price change greater than €10 for sets present in their shop. They may also request that the Service automatically adjusts the amount accordingly, in which case they are systematically informed. The Service cannot be held responsible if the deposit amount would not cover the repurchase of a Product.
The deposit will be released once the Owner has checked the Products returned by the Renter and verified that they are complete (see step 6.1.11 below).
Recovery of the full deposit will be requested if the Renter does not return the Products at the end of the rental. In particular, until the Renter is able to present proof of deposit of the parcel at a carrier drop-off point (the tracking of the parcel number issued by the Site being the authoritative reference), the parcel will be considered as not sent by default.
If the returned Products are not complete, recovery of all or part of the deposit will be requested, according to the terms defined in sub-chapter 6.1.11 of these conditions. In particular, until the Renter is able to present proof of deposit of the parcel at a carrier drop-off point (the tracking of the parcel number issued by the Site being the authoritative reference), the parcel will be considered as not sent by default.
The deposit may only be used in the event of a problem for which the Renter is responsible. In the event of loss of the parcel by the carrier, and if the Service has proof of delivery by the sender, the Owner must contact the carrier to request fixed compensation corresponding to the level of insurance chosen at the time of validating the order. The Renter and the Company cannot be held liable in the event of loss of a parcel by the carrier.
In the case of a rental extension, a new security deposit must be registered to cover the new rental period.
In the event that Swikly is unable to recover all or part of the deposit following theft (non-restitution) of a product, the Owner will receive a certificate of irrecoverability enabling them to initiate legal proceedings. They may also benefit from the Company's professional insurance to be reimbursed for the price of the Product. An excess of €300 will apply, covered at 33% by the Company.
6. Steps of an Order
In order to follow the progress of an Order, a series of successive steps has been defined, each requiring the intervention of one or both parties. The Renter and the Owner agree to declare on the Site each change of status within a maximum period of 2 days.
6.1 Standard Steps
6.1.1 Creating a cart
Any User browsing the Site can register a cart in preparation for placing an Order. They add Products to it using the links provided for this purpose on the various pages of the Site that offer Products. The cart allows orders to be planned across multiple Shops at the same time.
When consulting their cart, the User, for each shop concerned, may modify the rental duration, choose their options, and apply any discount coupons.
With each modification, the User is informed of the amount they will have to pay for each Shop.
6.1.2 Registering the Order
Once they have configured their cart, the user can validate it and register the relevant Orders. Registration requires:
- That the User provide a phone number. If they have declared one in their profile, it will be proposed by default. The User may specify a different one. This number will be used by the delivery service.
- That the User choose a relay point to receive the Products.
- That the User specify a billing address. The address will be chosen from those declared by the User. If they have not declared any in their profile, they will be invited to register a new one. This address will be used for the rental agreement;
- That the User accept, by ticking a checkbox on the web page, these General Terms and Conditions of Rental.
If the cart concerns multiple Shops, one Order will be registered for each.
The Owner of the relevant Shop will then be notified of the registration of a new Order, by internal notification, by email and/or by SMS according to the options they have chosen.
A registered Order cannot be modified. If items need to be modified, the Customer and the Owner agree by exchanging messages via the Site's internal messaging, then reject or cancel the Order and register a new one.
6.1.3 Validation or Rejection of the Order
The Owner notified of the registration of a new Order in their Shop may consult it on the Site. They then have access to:
- The list of requested Products;
- The desired rental duration;
- The options chosen by the User;
- Any discount coupon applied;
- The cost to be paid by the Customer;
- The Commission amount retained by the Service;
- The amount they will receive;
- The Customer's username, enabling them to consult that person's information, in particular the number of orders placed, and evaluations received from other owners (see chapter 9 of the Terms of Use).
Based on all this information, they may then freely choose to accept (validate) or reject the Order. In case of rejection, they are invited to explain the reasons to the User, in a spirit of transparency and improvement.
At this point, the owner may also decide to take out carrier insurance, guaranteeing them fixed compensation in the event of loss of their parcel by the carrier. The amount of compensation depends on the level of insurance chosen (and therefore its cost). The insurance will be applied to both shipments (outward and return), and is at the Owner's expense only.
Before validating or rejecting the Order, the Owner may make limited adjustments to the following elements:
- The discount coupon applicable to the Order (applying a new coupon or removing the existing one);
- The deposit amount (which may be reduced to zero, in which case no deposit will be requested from the Customer);
- The bulk return fee, if this option was chosen by the Customer.
These adjustments are communicated to the Customer in the Order validation notification and are visible on the tracking page. The total amount payable by the Customer is updated accordingly before any payment is made.
If they accept the Order, the Owner must accept, by ticking a checkbox on the web page, these General Terms and Conditions of Rental.
If the Order is rejected, it is no longer possible to act on it.
6.1.4 Signing the Rental Agreement
Once both parties have agreed on the terms of the Order, and have both accepted these General Terms and Conditions of Rental, the Service will generate a specific agreement to specify the terms of the relevant Order.
This agreement will specify:
- The list of Products concerned
- The identity of the Renter
- The identity of the Owner
- The rental duration
- The obligations of the Renter
- The obligations of the Owner
The blank agreement can be freely consulted by clicking the following link: Blank rental agreement.
If this default agreement does not suit the Renter or the Owner, it is possible to use a different agreement. In that case, contact the Company to use a different template.
Once the agreement is generated, a notification will be sent to both parties so that they can sign it. This binding act is carried out via a dedicated page on the Site, the address of which will be included in the notification. Once the agreement is signed, both parties will receive a copy by email.
6.1.5 Payment(s)
Once the agreement has been signed by both parties, the Renter may proceed with payment of the Order.
The payment terms are specified in sub-chapter 4.4 of these conditions.
With the use of discount coupons and carrier insurance, it may happen that the commission to be charged by the Service exceeds the amount paid by the Renter. In this particular case, the Owner must also make a payment to supplement the Renter's payment.
The Owner will be informed from the time of validation (step 6.1.2) of the situation, and will accept the order in full knowledge of the facts.
6.1.6 Security Deposit
Once payment has been made, the Renter will be invited to secure a deposit with the company Swikly, under the terms specified in chapter 5 of these conditions.
6.1.7 Preparing the Order
Once LocaBriques has received proof of deposit of the security deposit with Swikly, the Owner will be notified and will be able to proceed with preparing the Order.
They will check that each Product is complete. Each product must be packaged in a separate container (cardboard box, bag, etc.), and all pieces making up each product must be packaged in different containers by colour or by type (re-sealable plastic bags, for example).
For sets composed of fewer than 150 pieces, sorting is not necessary. For sparsely represented colours, it is possible to group some together in the same bag.
For LEGO® products, and unless otherwise specified, the complete inventory (list of pieces making it up) is that shown on the model's page on the bricklink.com website.
For LightMyBricks products, and unless otherwise specified, the complete inventory (list of pieces making it up) is that shown on the product's page on the lightmybricks.com website.
If the reference inventory used is different, it must be present in the Product's container, or the information must be communicated to the Renter when the Owner moves the order to the "Sent" status.
In order to handle any disputes, it is recommended that the Owner take a dated photograph of the fully prepared order, and keep it for the duration of the rental.
The Owner is not required to comply with any particular deadline in preparing the order. Out of courtesy towards the Renter, however, Owners are asked to give notice in the event of a delay exceeding 7 days.
6.1.8 Outward Delivery
Once the order is prepared, the Owner will retrieve from the Site the shipping label.
This label will be generated according to:
- The identity of the Renter
- The relay point chosen by the Renter at the time of registering the order
- The identity of the Owner of the Shop
- The relay point chosen by the Owner in the configuration of their Shop
- The weight of the parcel calculated from the weight of each Product composing it.
The Owner will then package the order in a container suitable for transport (cardboard box) and drop the parcel at a Relay Point. Once the parcel is accepted by the carrier, the order will move to the "In transit" status. The owner may also manually trigger this transition via the order tracking page.
The Owner will ensure compliance with the size and weight limits imposed by the carrier — these are displayed on the order tracking page when generating the shipping label.
Warning: for shipments using a Locker rather than a relay point at a retailer, the parcel must not exceed 25 kg, with a maximum combined dimensions of 64 x 41 x 38 cm.
The Owner will also ensure that the weight of the parcel does not exceed the maximum weight authorised for the bracket corresponding to the applicable shipping costs, shown on the order management page, below the label generation button. Exceeding this weight, as checked by the carrier, will result in additional charges, which will be passed on as stated in our general terms and conditions of use.
The designated carrier will do everything possible to deliver parcels in accordance with the carrier's conditions from the point of collection for delivery within metropolitan France.
Delivery times vary according to the day and time of parcel drop-off, its destination, and any transport incidents beyond the control of the carrier and LocaBriques. The recipient will be informed by email and/or SMS of the arrival of their parcel, and the deadline for collecting it. If the parcel is not collected in time, the carrier will return it to the sender. A new shipment will require an online payment from the Renter.
6.1.9 Receipt and Rental Period
The Renter will be informed by the carrier of the arrival of the parcel. They must collect it as soon as possible and check its contents.
In the event of delivery of a parcel that is manifestly and visibly damaged, it is the Customer's responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The Customer must also inform LocaBriques within 48 hours.
Furthermore, the Customer agrees not to hold the Company liable in the event of failure by the carrier to fulfil its obligations, in particular in the event of delay or failure to deliver (loss, theft, breakage, etc.).
If the contents of the parcel do not conform to those specified in the rental agreement, they should contact the Owner, or move the order to "Problem" status to request the intervention of the LocaBriques service. If the check is carried out within 15 days following the signing of the rental agreement, the Renter may also exercise their right of withdrawal (see sub-chapter 6.2.2 below). Failing a complaint made within the aforementioned period, the Products will be deemed compliant.
If the contents are compliant, the Renter will update the status of the Order to indicate receipt. The rental period agreed in the agreement then begins from this date.
At the end of the rental period, the Renter packages the Products for return. Unless the "bulk return" option has been chosen by the Renter, packaging must be similar to that used for outward shipment:
- Products completely disassembled;
- Pieces sorted by colour into separate containers (except for LEGO® Products composed of fewer than 150 pieces)
In order to handle any disputes, it is recommended that the Renter take a dated photograph of the fully prepared order, and keep it until finalisation. Tolerance will be accepted in the event of non-compliance by the Renter on their first Order.
6.1.10 Return Delivery.
Once the order is prepared for return, the Renter will retrieve from the Site the label necessary for shipment by the carrier.
This label will be generated according to:
- The identity of the Renter
- The relay point chosen by the Renter at the time of registering the order
- The identity of the Owner of the Shop
- The relay point chosen by the Owner in the configuration of their Shop
- The weight of the parcel calculated from the weight of each Product composing it.
The Renter will then package the order in a container suitable for transport (cardboard box) and drop the parcel at a Relay Point. Once the parcel is accepted by the carrier, the order will move to the "Return in transit" status. The renter may also manually trigger this transition via the order tracking page.
The Renter will ensure compliance with the size and weight limits imposed by the carrier — these are displayed on the order tracking page when generating the shipping label.
Warning: for shipments using a Locker rather than a relay point at a retailer, the parcel must not exceed 25 kg, with a maximum combined dimensions of 64 x 41 x 38 cm.
If the Renter does not return exactly the parcel received (same contents, same container), they will also ensure that the weight of the parcel does not exceed the maximum weight authorised for the bracket corresponding to the applicable shipping costs, shown on the order management page, below the label generation button. Exceeding this weight, as checked by the carrier, will result in additional charges, which will be passed on as stated in our general terms and conditions of use.
The parcel must be dropped off at a relay point no later than the last day of the rental period. Confirmation of acceptance by the carrier's network will be the authoritative reference.
In the event of delay, the Owner will be entitled to claim a deduction of 5% of the deposit per day of delay. However, tolerance will be granted to take into account the relay point's processing times, or its opening hours. In the event of a dispute between the Owner and the Renter, the LocaBriques team will adjudicate and its decision must be accepted and followed by both parties.
Delivery times vary according to the day and time of parcel drop-off, its destination, and any transport incidents beyond the control of the carrier and LocaBriques. The recipient will be informed by email and/or SMS of the arrival of their parcel, and the deadline for collecting it. If the parcel is not collected in time, the carrier will return it to the sender. A new shipment will require an online payment from the Owner.
6.1.11 Checking the Products
In the event of delivery of a parcel that is manifestly and visibly damaged, it is the Owner's responsibility to refuse it in order to benefit from the guarantee offered by the carrier. The Owner must also inform LocaBriques within 48 hours.
Furthermore, the Owner agrees not to hold the Company liable in the event of failure by the carrier to fulfil its obligations, in particular in the event of delay or failure to deliver (loss, theft, breakage, etc.).
Once the parcels have been collected by the Owner, they will proceed to check their integrity. They will verify in particular that no piece is missing compared to the inventory used for the outward shipment, and that none has been damaged during the rental. In the case of a light kit rental, each piece will be checked to verify it has not been damaged.
If the "Bulk Return" option is not used, the owner is entitled to claim compensation if the products were not sorted correctly. The amount of this compensation may be up to 2% of the number of pieces composing the products in euros, up to the amount of the deposit.
The Owner has a maximum period of 90 days from receipt of the Products to carry out this check. After this deadline, the Order is automatically closed by the Service and the Renter's deposit is released. The Owner is notified by email 15 days, then 2 days before this deadline expires. If the Owner encounters a problem requiring more time, it is their responsibility to move the Order to "Problem" status before the deadline.
If all the Products are complete, the Owner will update the Order status to "Finalised". The rental will then be considered as complete, and it will no longer be possible to modify it.
In the event of a problem with one or more Products, the Owner may, in order of priority:
- Accept the return despite the issue (for example if some common pieces are missing that they can replace from their stock). They may then notify the Renter of the problem and update the Order status to "Finalised"
- Reach an agreement with the Renter for an additional payment to compensate for the replacement of pieces. The Owner may then move the order to "Compensation" status, specifying a compensation amount that has been previously agreed with the Renter. The latter may then make the payment of the agreed amount via the Site, and the order will then move to the "Finalised" step. If the Owner moves the order to "Compensation" with an amount not previously agreed with the Renter, the latter may move the order to "Problem" status to involve the Company. The fees charged by Stripe for this payment (1.5% of the amount + €0.25) will be added to the amount agreed between the parties so that these fees are borne by the renter.
- If an arrangement is not reached, the Owner moves the status to "Problem", describing the problem and the list of missing pieces. LocaBriques will then be responsible for ordering the pieces and delivering them to the Owner. The Company will then request Swikly to recover the invoice amount (pieces and shipping costs) from the deposit. The Service undertakes to seek the cheapest possible replacement on second-hand markets, but does not guarantee selecting the cheapest pieces (it takes into account shipping costs and distribution across multiple suppliers). The Renter may not contest the invoice issued by the Company.
In the event of a dispute over missing pieces, the parties are encouraged to seek an amicable resolution before involving the Company.
6.1.12 Finalisation
When all steps have been completed, the Order moves to "Finalised" status. It is no longer possible to modify its status, but it remains accessible to both parties.
When an order is finalised, both parties are invited to leave an evaluation of the other. Refer to chapter 9 of the General Terms and Conditions of Use for more information on evaluations.
6.2 "Special" Steps
6.2.1 Problem
If the Owner or the Renter encounters a problem with an order that cannot be resolved directly with the other party, they may at any time update the Order status to "Problem". The LocaBriques team then takes over the Order to resolve the problem. Once the problem is resolved, the status will be updated again to return it to the standard workflow.
Only members of the LocaBriques team may remove an order from "Problem" status.
6.2.2 Cancellation / Withdrawal
The Owner may freely cancel an order until they have signed the corresponding agreement, or until shipment if the Renter has not acted for more than 14 days.
The Renter may freely cancel an Order up to 15 days after signing the rental agreement, in accordance with article L 221-18 of the French Consumer Code. Given preparation and delivery timelines, LocaBriques extends this period if necessary to three days after the Renter has collected the Products.
Cancellation of an order is done via the tracking page (Update > "Cancel" button). If the Order has already been paid (step 6.1.5 passed), the Company will proceed with a full refund of the amount paid by the Renter (or the Owner in the particular case detailed in 6.2.3). If the deposit has already been made (step 6.1.6), it will be released.
In the case of withdrawal within the legal 15-day period after signing, and occurring after the Products have been sent by the Owner, the withdrawal decision must be notified to the Company at the contact details provided in the legal notices displayed on the Site by means of an unambiguous declaration. The Company will send the Customer an acknowledgement of receipt of said withdrawal as soon as possible by email.
The Renter returns at their own expense or restores the Products in the same packaging as received, using the return label generated by the Site, no later than fourteen days following communication of their decision to withdraw.
When the right of withdrawal is exercised, LocaBriques is required to refund the Customer for all sums paid, except for the return shipping costs and fees charged at the time of payment and deposit of the security deposit, no later than fourteen days following the date on which this right was exercised. Where applicable, LocaBriques may defer the refund until the Products have been recovered by the Owner and their integrity has been checked.
Where applicable, LocaBriques makes the refund using the same payment method as that used by the Customer for the original transaction. However, LocaBriques is not required to refund additional costs if the Customer has expressly chosen a more expensive delivery method than the standard delivery method offered.
If the Products are returned incomplete or damaged, the dispute resolution procedure detailed in chapter 6.1.11 of these conditions will apply.
6.2.3 Compensation
In the event of return of damaged or incomplete products (see chapter 6.1.11 of these conditions), the Renter and the Owner may agree on a financial compensation amount. The order is then moved to "Compensation" status, and a link is provided to the Renter on the order tracking page so that they may make an additional payment corresponding to the amount defined by both parties, to which we add the fees charged by Stripe for this payment (1.5% of the amount + €0.25).
The payment process is identical to that used for settling an order. Once the compensation has been paid, the order will move to "Finalised" status, and the Service will arrange to transfer the amount to the Shop's account. The Owner accepts in advance that the transfer of the compensation to their account may be delayed, for reasons including banking constraints or the unavailability of the Company's manager.
6.2.4 Extension
The Renter may ask the Owner to extend an ongoing rental, by contacting them via the Site. The Owner may freely accept or refuse this request. If they accept, they inform the Company of the new rental end date, and the additional amount the Renter must pay, after negotiation between the two parties.
The Renter is then invited to make the corresponding payment and secure a new deposit covering the new rental period, under the same terms as at the time of registering the order.
Once these steps are completed, the Order is updated with the new rental end date, and returns to "In progress" status.
The Owner will automatically receive credit to their bank account of the negotiated amount within approximately one week.
The agreement initially signed between the two parties will not be modified and remains applicable for the entire duration of the rental.
7. Conditions of Use of the Products
7.1 Transfer of Liability and Transfer of Risk
The Products remain the property of their Owner throughout the entire rental period.
When the Renter collects the parcel at the relay point, the risk is transferred to them, and they assume physical and legal custody of the Products under their full responsibility. They will avoid exposing the toys and construction toys to any potential source of deterioration such as water (unless otherwise indicated on the instructions), food, mud, sand, significant temperature variations, sunlight, humidity, violent impacts. Any damage must be reported by the Renter to the Owner.
The Renter is not authorised to make modifications to the product and its accessories. They may not sublet it or lend it to a third party for compensation without the Owner's consent.
The Renter is obliged to use the product only in the manner and for the purposes arising from the nature of the product and the usage instructions.
The Renter must return the toys in a condition of cleanliness compatible with re-rental. Otherwise, the Owner will be entitled to claim compensation, which will be deducted from the deposit at an amount set by the Company upon presentation of photographs of the soiled or damaged parts.
In the event of loss, theft or non-restitution of a Product, the Renter accepts that the corresponding deposit will be charged to the account used at the time of the security deposit (step 6.1.6 above).
7.2 Precautions for Use
The Renter undertakes to use the Products with care, to offer them to children whose age is appropriate for the toys, who will play under their supervision, in compliance with basic safety rules. They will take particular care not to expose younger children to the risk of ingesting small pieces, or to choking hazards.
7.3 Hand Delivery
The Owner may freely accept or refuse hand delivery of the products offered in their Shop, and change this option at any time from their management interface.
When preparing a cart from a Shop offering this option, the Renter may freely activate or deactivate this option. If they accept it, it is their responsibility to travel in order to collect the Products and return them at the end of the rental, unless particular arrangements are specified in the Shop description at the time of registering the order.
8. Applicable Law and Jurisdiction
Questions relating to applicable law and competent jurisdiction are governed by the General Terms and Conditions of Use.
9. Amendments to these Conditions
The Company reserves the right to amend these General Terms and Conditions of Rental at any time. The version applicable is that in force at the time of signing the rental agreement.
10. Mediation
In accordance with the provisions of the General Terms and Conditions of Use, any dispute may be submitted to the CM2C mediator.
