LocaBriques
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User guide

User's guide User's guide
Renter's guide Renter's guide
Owner's guide Owner's guide


This guide aims to provide you with all the information you need to fully understand our website.

Public pages

Some of the website pages are freely accessible to all visitors, without the need to register. In particular, visitors can consult our catalogs of LEGO® sets, LightMyBricks® light kits and other products (bulk parts, MOCs, etc.)" available for rental.

These catalogs allow you to search, consult product sheets, and prepare a shopping cart.

On the other hand, to validate a cart and place an order, it is necessary to first register and be logged in to your account.

Visitors can also access various information pages about the site and the company, user guides, etc.

Langues

The website is available in the following languages:

  • English
  • French

By default, the language is chosen according to the configuration of your browser. The icon representing an "A" and an ideogram in the top menu allows you to change this default choice for the duration of your session. If you are logged in to your account, this choice is associated with your profile and will be reapplied each time you log in.

Registration

Registration on our site, i.e. the creation of an account, is free of charge, and requires only the provision of a username, e-mail address, and a password.

The e-mail address must be valid and consultable, a link will be sent to it in order to validate the creation of your account.

Additional personal information

In order to place an order, you need to complete your profile and provide some additional information:

  • Your first and last name: required for invoicing and parcel collection;
  • Your date of birth: to verify that you are over 18;
  • A postal address: required for invoicing and generate shipping labels;
  • A telephone number: required to generate shipping labels.

This personal information will be transmitted to our various service providers (payment, deposit, delivery) who will use it in strict compliance with their general conditions of use.

For our part, we do not pass on your data to any additional third parties!

This information can be freely modified from the "My account" page, accessible by clicking on the human-shaped button next to your username in the top banner, when you are logged in to your account.

Our terms and conditions of use require you to provide accurate information. We reserve the right to delete user accounts that do not comply with these rules.

Setting up your profile

Once you have logged in to your profile, the "My account" page gives you access to various sections concerning your account:

  • "Information": this section lets you modify all the personal information listed above, manage your addresses (you can have several, depending on your needs), and define a profile picture.
  • "Actions": this section lets you consult pending actions. See "Pending actions" below;
  • "My orders": this section allows you to follow your orders as a renter, in progress or archived;
  • "Favorites and bookings" : this section allows you to list and delete sets in your wish list, your 'back in stock' alerts, and your bookings ;
  • "My shop": this section allows you to open a free shop on our site. See the owner's guide for more information;
  • "Settings": this section allows you to set a number of options, mainly relating to the way in which you wish to be contacted.
  • "Reviews": this section allows you to consult the reviews left about you by the owners of the shops in which you have placed orders.
  • "Message": see "Messaging" below;
  • "Unsubscribe": this section allows you to close your account if you wish. See "Unsubscribe" below.

Messaging

Our website offers an internal messaging system enabling our users to communicate with each other. This messaging system is accessible to logged-in users by clicking on the envelope-shaped icon in the top banner. You can attach files to your messages.

If you have any unread messages, a blue bullet will be added to this icon indicating the number of messages waiting.

You can send a message to any user registered on the site, either by clicking on the "new conversation" button and then searching its usermane, or using the "Contact" link on their profile page. using the "Contact" link on their profile page. The order follow-up pages also contain a link for contacting the renter or owner.

In order to preserve storage, messages are automatically deleted after two years.

Pending actions

Certain steps in the ordering process will require manual action on your part. In this case, the site will inform you by assigning you actions to carry out.

The list of your actions can be accessed by clicking on the "checklist" link in the top banner. If you have actions to complete, a blue bullet will be added to this icon indicating the number of pending actions.

By consulting this page, each action will specify what is expected of you, and as far as possible will provide you with the procedure to follow. However, you can decide to delete an action by clicking on the bin icon in each box.

Depending on the configuration you have chosen, you will be notified by e-mail when a new action on your part is expected.In all cases, you will be automatically if an action has been pending for more than 7 days.

Gift cards

Gift cards can be used to offer rentals to friends and family (or as a prize for a tombola or prize draw, for example).

Choose the amount of the card you want to give as a gift, pay online and receive a unique code for the card by e-mail. This code can then be used to pay for one or more rentals, for a period of one year, until the amount runs out.

If you have available points, you can use them to reduce the purchase amount: 500 points = €2 off, up to 5 blocks per transaction and up to €10 off per calendar month. The option appears directly on the purchase page when you are logged in and have enough points.

Wish list

The wish list allows you to save sets that interest you so you can rent them later.

Add a set to your wish list from its product page (click the “Add to my wish list” button at the top right), and view this list or remove a set from it in your profile.

Back-in-stock alerts

If a set you would like to rent is not available in any shop, you can register an alert from its product page or from the Ideas box page. You will then be automatically notified by email as soon as it becomes available to rent. Members who have reached the Silver+ level (1,000 XP or more) receive these alerts 24 hours before other registered members.

When registering, you can check the option ”I allow shop owners to contact me about this set”. If you do, shop owners who carry this set in their catalogue can send you a message through the site, which you will receive by email. Your email address is not shared with them unless you reply, in which case the rest of the exchange takes place directly by email. You can only receive one message per owner through this feature.

Bookings

If the set you are interested in is not available, you can contact the owner and ask to be added to the waiting list (which they are not obliged to accept). If they do, when the set becomes available again and it is your turn, you will be notified by e-mail and will have a period of several days (defined by the owner, 7 by default) to place your order. After this deadline, your booking will be cancelled.

You can cancel a pending booking at any time, and so can the owner (in which case you will be notified by e-mail).

Community photos

Want to share LEGO set photos with the community? You can submit your own photos from the Share a photo page, also accessible from each set's product page (the "Community photos" tab).

When submitting, you can upload several photos at once and provide a name or username to be displayed as a photo credit beneath your images.

Photos are reviewed by our team before being published. Once approved, they appear in the product page carousel for the corresponding set. Each approved photo also earns you loyalty points. If a photo is rejected, you will receive an e-mail explaining the reason.

By submitting a photo, you authorise LocaBriques to use it on the site and its social media channels.

Points, badges and rewards

LocaBriques has a points system that rewards your activity on the site. Points are earned for: completing a rental, leaving a review after a rental, leaving a review about the service, leaving a review on a LEGO® set, publishing a per-bag inventory, and having a community photo approved. The exact points awarded per action are listed on the Badges and achievements page.

Total XP and available points

Your points accumulate as a total XP that never decreases. This total XP determines your loyalty badge (Bronze, Silver, Gold, etc.), displayed on your public profile.

The portion of your points not yet used in conversions makes up your available points. This is the balance that gets spent when you convert points into discounts. Converting points does not affect your badge, which remains based on total XP.

Your total XP and available points are visible in the My points section of your account, along with a full history of your earnings and spending.

Converting your points

  • Gift card discount: on the gift card purchase page, select the number of blocks to use (1 block = 500 points = €2 off). You can use up to 5 blocks per transaction, up to €10 off per calendar month. The discount is deducted from the amount you pay; the gift card is credited at its full face value.
  • New shop coupon: from the My points section of your profile, you can generate a €3 coupon valid in an eligible "new" shop (no reviews and few completed orders). This coupon costs 500 available points and only one can be active at a time. Enter the code in the coupon field when preparing your order.

Silver+ level and priority alerts

Once you reach 1,000 cumulative XP, you automatically gain Silver+ status. Silver+ members receive back-in-stock alerts 24 hours before other members registered for the same alert.

Unsubscribe

You can freely unsubscribe from LocaBriques via the "Unsubscribe" section on your profile page.

However, for our service to function properly, unsubscribing requires two conditions:

  • You do not need to own an open shop. You must first close it (see the owner's guide for more information).
  • You must not have a current rental. All your orders must first be completed or cancelled.

When you unsubscribe, all your personal information will be deleted.